Michelle L. Drumm
1123 Bartlett #12		michelle@drumm.info	
Houston, TX 77006	www.drumm.info	(303) 725-1406	

Education	
	•	Master of Arts in Information Resources & Library Science, University of Arizona – Tucson, Arizona, 2002
•	Bachelor of Arts in English, Reed College – Portland, Oregon, 1995
•	Continuing education in Spanish (1999) & Web design (1999-2004)	
Computer Skills	
	•	Web design using XHTML, CSS, Dreamweaver & Fireworks; familiarity with Section 508 standards & accessibility issues as well as the fundamentals of database-driven sites
•	Installation and utilization of assorted blogware packages, RSS feeds, & other emerging technologies 
•	WebCT & Blackboard
•	Macromedia Captivate (screen capture software)
•	Windows & Mac OS
•	Microsoft Office including expertise in PowerPoint, Word, Excel, etc.
•	Assorted software & electronic databases	
Professional Experience	
Public Services Librarian	Houston Community College System, Houston, Texas, 
Willie Lee Gay Hall Electronic Resource Center	
	•	Oversee all aspects of daily library activity on a culturally diverse campus
•	Supervision of a library assistant & coordination of three part time librarians
•	Handle all student & community reference questions
•	Perform general & course specific information literacy instruction in one-on-one & classroom settings
•	Active member of HCC Libraries’ Distance Education Committee 
•	Coordinate several distance education library efforts including HCC's email & chat reference services & the HCC Libraries' blog
•	Plan, conduct, and coordinate workshops for faculty pertaining to the use of new technologies
•	Active member of HCC Libraries’ Web Committee & principle designer for the redesign of the Libraries’ website 
•	Chair of HCCS Library Instruction Committee, 2004-2005
January 2004 – present. 	

Professional Experience (continued)	
Librarian	Remington College, Denver, Colorado	
	•	Provided reference service & classroom information literacy instruction to a small, culturally diverse college population consisting of primarily first-generation college students
•	Developed & cataloged collection to support academic programs
•	Created & maintained intranet website to support academic programs & other student needs
•	Staffed “Ask Colorado” virtual reference desk
•	Supervised multiple part-time assistants
July 2002 – January 2004.	
Librarian	University of Colorado, Boulder, Colorado Government Publications	
	•	Provided reference service in government publications to university students & community members using electronic & print resources
•	Assisted in large-scale cataloging project, including cataloging serials, annals, & monographs
•	Assisted in classroom instruction sessions
Temporary appointment, February 2002 – July 2002.	
Student Reference Worker
 	University of Arizona, Main Library	
	•	Provided reference service using electronic & print resources
•	Assisted university students & other users with computer troubleshooting
Fall 2001. 	
Intern	Tucson Pima Public Library, Valencia Branch 	
	•	Designed & taught courses about the Internet, online searching, & MS Word for a population consisting primarily of Mexican Americans & retirees.  
•	Participated in strategic planning
•	Provided reference service
Fall 2001.	

Graduate Assistant	University of Arizona School of Information Resources & Library Science (SIRLS)	
	•	Created & implemented online & in-person workshops in basic Web page creation & the use of distance education delivery software for university students
•	Assisted faculty with research for an ALISE-funded research project  
•	Participated in preparation of accreditation self-study materials
•	Provided ongoing technical support & web-design instruction for graduate students
January 2001- January 2002.  	

Publications	
	Drumm, Michelle and B. C. Havens. “A Foot in the Door: Experiments with Integrating Library Services into the Online Classroom.”  Journal of Library & Information Services in Distance Learning 2.3 (2005): 25-32. 
Drumm, Michelle and B. C. Havens.  “Doing More with Less: Reviews of a Variety of E-Resources.”  Journal of Library & Information Services in Distance Learning 2.3 (2005): 82-86.	
Presentations & Workshops	
	Drumm, Michelle. “Blogging for Beginners: Enriching Your Classroom with Technology.” Houston Community College’s Curriculum Innovation Centers. Multiple workshops. Houston, TX. Spring 2005.
Drumm, Michelle. “Blogtastic! Using Blogs to Stay on Top of Your Professional Reading.” Houston Community College Faculty Conference, JW Marriott Hotel, Houston, TX. 2 Feb. 2005.
Drumm, Michelle and B. C. Havens. “Getting a Foot in the Door: Experiments with Integrating Library Services into the Online Classroom.” Texas Community College Teachers’ Association Annual Convention. Westin Galleria Hotel, Houston. 25 February 2006.
Drumm, Michelle and B. C. Havens. “Putting Some RSS in Your CMS.”  WebCT Texas Users Conference. St. Anthony Hotel, San Antonio. 6 Oct. 2005.
Rowlett, Douglas, Larry Mers, Linda Comte, and Michelle Drumm. “The Virtual Librarian Project at Houston Community College.” New Media Consortium Summer Conference. Ilikai Hotel, Honolulu. 19 June 2005.	
Professional Involvement	
	•	American Library Association, member since 2000
•	Association of College & Research Libraries, member since 2002
•	ACRL’s Distance Learning Section, member since 2005
•	ACRL’s Distance Learning Section Web Committee member, 2005-2007
•	U of A Library Student Organization (LSO) Vice President / Treasurer; Webmaster, 2001	

References	
	•	Barret Havens, Reference and Instruction Services Librarian, University of Southern Maine
430 Forest Ave. 
Portland, ME 04101
207.899.3310 
bhavens@usm.maine.edu

Mr. Havens is a former colleague from HCC with whom I worked closely on several projects & presentations. He can speak to my enthusiasm, professionalism, eagerness & ability to implement & share new ideas, and my ability to work as a part of a team.

•	Susan Falzone, former Director of Academics at Remington College
303.932.2066
sfal4dogs@msn.com

Dr. Falzone is my most recent supervisor prior to my current position. She can speak to my dedication to education, ability to create & facilitate new programs, & interest in increasing library usage.

•	Tim Byrne, Head of Government Publications, University of Colorado
Government Publications
University Libraries
184 UCB 
University of Colorado
Boulder, CO 80309-0184
303.492.8834
byrnet@spot.colorado.edu

Mr. Byrne was my supervisor at the University of Colorado & can speak to my enthusiasm, ability to adapt quickly to new environments & demands, & to master new skills quickly.

•	Charley Seavey, former faculty member of University of Arizona's School of Information Resources & Library Science 
303 Townsend Hall
University of Missouri
Columbia, MO 65211
573.882.7646
seaveyc@missouri.edu

Dr. Seavey is my professional mentor & was a professor of mine at the University of Arizona. He can discuss my intellectual capability, my interest in applying that ability to find practical solutions to tough problems, & my dedication to learning & to the field of librarianship.